PRIVACY POLICY

Information We Collect

To fulfill your order, you must provide us with certain information such as your name, email, postal address, payment information, and the details of the item you are ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • To Provide Our Services: We use your information to fulfill your order, settle disputes, and provide customer support.

  • Legal Compliance: We retain information about your purchases if required by tax law or to comply with a legal obligation or court order.

  • Legitimate Interests: We use your information for our legitimate interests, such as improving our services, provided these interests are not overridden by your rights or interests.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service Providers: We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties only to the extent necessary to perform these services.

  • Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal processes or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services, as described in this Privacy Policy, and for as long as your portfolio with Redbud Lane Studio is active.